Summarize conversations and huddles: Getting up to speed on unread Slack messages in one click, or asking Slack GPT to join a huddle and instantly provide a summary and next steps afterwards.Native capabilities are purpose-built AI features designed to fit seamlessly into Slack’s interface, making it more convenient and easier to get contextual AI assistance.Most importantly, the AI is customizable to a company’s unique needs - whether they want to integrate a language model of choice, build their own AI-powered no-code workflows, or bring AI effortlessly into the Slack experience. Go deeper: Slack GPT will deliver intelligence across automations, shared knowledge, and conversations in Slack. New Einstein GPT app for Slack: Slack is the conversational interface to the Customer 360, soon bringing Einstein GPT-powered insights from real-time customer data to life in Slack and enriching every team’s understanding of their customers.This includes those funded by Salesforce Ventures’ generative AI fund, and in the future, Salesforce’s proprietary LLMs.
They can also securely integrate a large language model (LLM) from companies like OpenAI and Anthropic, or use the LLM of their choice. Slack’s new AI-ready platform: With the newly released Slack platform, customers will be able to build no-code workflows that embed AI actions with simple prompts at each step, making it easy for anyone to deploy AI automation.For example, AI-powered conversation summaries and writing assistance will be available directly in Slack, all with just a click. New native AI built into Slack: Slack will bring AI natively into the user experience to help customers work smarter, learn faster, and communicate better.And, it will work with Einstein GPT to unlock the power of CRM and conversational data to make every organization more productive. Slack GPT will deliver the ability to use generative AI app integrations, different language models, and the power to tap into secure customer data insights from the Customer 360 and Data Cloud. New York - Today at World Tour NYC, Salesforce, the global leader in CRM, announced Slack GPT, a new conversational AI experience natively integrated into Slack that will transform how work gets done. New Einstein GPT app for Slack will help customers tap into employee knowledge and trusted customer data with generative AI that supercharges productivity.Newly launched next-generation Slack platform is AI-ready with apps deployed and thousands more in development.Slack is building AI natively into its user experience.Slack GPT furthers Salesforce’s efforts to develop trusted generative AI for business.
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